Terms and Conditions for Use of Services

Effective Date: 23/06/24

These Terms apply to all users, including vendors, customers, and browsers of the site.

Welcome to Efiling Infotech Pvt. Ltd. (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website at https://efilinginfotech.com and our associated services, including but not limited to:

Class 3 Digital Signature

DGFT Digital Signature

Tally on Cloud Services

Catalogue & Compliance Solutions

PDF Signing Solutions

PKI & HSM-Based Products

Other Digital, Legal, and Cloud Services

By accessing or using our website and services, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

1. Eligibility

You must be at least 18 years old to use our services. By agreeing to these terms, you confirm that you meet this requirement.

2. Use of Website

You agree to use our website and services for lawful purposes only. You must not:

Republish, sell, or redistribute content without written permission

Violate any laws or regulations

Interfere with the security or functionality of the platform

3. Service Details

All product and service listings, including DSC issuance, DGFT certificates, cloud software subscriptions, and PDF signer licenses, are provided with complete transparency. By purchasing any service:

You confirm that you have read the product/service description carefully.

You understand that most services (e.g., DSC, PDF Signing, DGFT DSC, Tally Cloud) are non-refundable once processed.

4. Refund & Cancellation

As per our Refund Policy, all sales are final and non-refundable, including but not limited to:

By placing an order, you agree that you understand and accept the non-refundable nature of our digital services.

Digital Signature Certificates (Class 3, DGFT)

Tally on Cloud subscriptions

PKI-based Signing Solutions

Software Licenses or Keys

Catalogue Services or Consultation Packages

Make sure to review product descriptions and eligibility before making payments. For support, contact dsc@efilinginfotech.com or call +91 70444 44142.

5. Pricing & Payment

Prices are subject to change without notice. All payments must be made in advance using secure methods available on our platform (e.g., Razorpay, UPI, Net Banking). We are not liable for any payment gateway errors or third-party issues.

6. License

All intellectual property on this website belongs to Efiling Infotech Pvt. Ltd. You may not:

Republish content without permission

Use logos, trademarks, or software without written consent

7. Hyperlinking

Organisations may link to our website under specific conditions outlined in our main hyperlink policy. Misuse or false affiliation claims will result in legal action.

8. Limitation of Liability

We make every effort to ensure service reliability, but we are not liable for:

Service interruptions due to technical or third-party failures

Losses arising from inaccurate information provided by users

Delays in issuance due to non-compliance or incomplete KYC

9. Modifications

We reserve the right to modify these terms at any time. Your continued use of the website signifies your acceptance of those changes.

10. Contact Us

For queries or clarifications regarding our terms or services, please contact:

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. This policy outlines how we collect, use, store, and protect your personal information. By continuing to use our platform, you acknowledge that you have read and agreed to our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. In case of any disputes or legal matters arising out of your use of our services, the courts located in Kolkata, West Bengal, shall have exclusive jurisdiction.